PCExpertServices7545 Irvine Center Drive, Suite 200, Irvine, CA 92618 | 949-351-3373


Support & Service
949-351-3373

7545 Irvine Center Drive,
Suite 200
Irvine, CA 92618

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Privacy policy

Our Commitment to Privacy
Purpose. This Privacy Policy (the "Policy") governs all aspects of how pcexpertservices.com ("We", "Us" and "Our") collects, uses, maintains and discloses personal information from all users ("Users", "You" and "Your") of this website ("Site") and all Services ("Services") offered by PC Expert Service.

We know that privacy on the World Wide Web is an important concern to our customers. We use the information we collect to better understand your preferences, respond to your needs and enhance your overall experience on our web site. We do not sell, trade or rent your personal information to others and do not divulge information except as outlined in this privacy policy.

The information we request, such as your name, mailing address and e-mail address will be used to fulfill your requests for information and assistance regarding our products and services. If you indicate an interest in receiving updates we may periodically send you information about other products and services that we feel may be of interest to you. If your specific request is part of a collaborative marketing program with one of our selling partners or requires action by them to fulfill your request, we may pass your contact information to them for follow-up. However your information will otherwise be used only by PC Expert Services, its parent and subsidiary companies. We will not sell or make your information available to other companies who want to tell you about their products without your consent. As our privacy policy continues to evolve we will continue to place the latest version on this web site.

This privacy statement policy has been created to explain how the PC EXPERT SERVICES collects and utilizes information obtained your site visits. This Privacy Policy covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from the site or when collected from other sites that may be linked to this one. If users have questions or concerns regarding this statement, they should first contact the PC EXPERT SERVICES at 949-351-3373.

Information that PCExpertServices.com collects.
PC Expert Service, from time-to-time, may collect personally identifiable information ("Personal Information") from Users. This includes name, address, email address, date of birth, and credit card information that you provide, and any correspondence that you have with PC Expert Service that occurs by way of telephone, email, online chat, web-based email forms and/or support tickets that are generated for the purpose of communicating and/or resolving any issues related to the Services.

PC Expert Service also collects additional usage information ("Additional Usage Information") that is collected electronically about how Users use our website (e.g. by tracking the number of unique pageviews received by the pages of the website, or the domains from which Users originate) or via cookies that can be used to identify the User should they visit the website again. Additional Usage Information collected may include other information about your visits to our website. For example, we may collect information about your computer, such as your IP address (a number assigned to your computer whenever you surf the World Wide Web); the type of Internet browser you are using; the type of computer operating system you are using; or the domain name of the website from which you linked to our websites. This Additional Usage Information will not be linked to your Personal Information and will only be collected in the aggregate in connection with all the users of our website for planning, forecasting and/or evaluation purposes. As such, please note that this Policy does not cover aggregated data from which the identity of an individual cannot be determined. PC Expert Service retains the right to use anonymous aggregated data in any way that it determines appropriate.

Information about 3rd party services and/or software
PC Expert Service offers a variety of 3rd party services and/or software that can be used by Users either as an add-on to the Services and/or a download, with your permission, to Your computer to enhance Your experience with the Services, i.e. the Microsoft® Outlook client. Any such add-on(s) and/or downloaded software(s) obtained by way of PC Expert Service are subject to separate Privacy Policies from each of their respective 3rd party providers. This Privacy Policy does not apply to any such add-on(s) and/or downloaded software. It is Your responsibility to review and agree to the Privacy Policy of each add-on and/or downloaded software program obtained by way of PC Expert Service before using said add-on and/or software. You acknowledge and agree that Your continued use of any such add-on and/or downloaded software constitutes Your consent to the Privacy Policy of said 3rd party.

Your Consent
Your provision of Personal Information to PC Expert Service means that you agree and consent that PC Expert Service may collect, use and disclose your Personal Information in accordance with this Policy. If you do not agree with these terms, you are requested not to provide any Personal Information to PC Expert Service. PC Expert Service services can only be offered if you provide Personal Information to PC Expert Service. Consequently, if you choose not to provide us with any required Personal Information, PC Expert Service will not be able to offer you certain services.

If you do not wish to receive information regarding the products and services offered by PC Expert Service and its trusted affiliates, independent contractors and business partners please: (i) send an e-mail to the address listed at the end of this policy and request to not receive any correspondence from PC Expert Service for any products and services offered by PC Expert Service, its trusted affiliates, independent contractors and business partners.

How PC Expert Services uses Personal Information
PC Expert Services may, from time-to-time, use Personal Information collected to: (i) provide Users with a product or service that has been requested; (ii) contact Users directly regarding products and services offered by PC Expert Services and its trusted affiliates, independent contractors and business partners; (iii) understand User preferences in order to enhance Users' experience with PC Expert Services and such affiliates, independent contractors and business partners; (iv) research the effectiveness of the website and the marketing, advertising and sales efforts of PC Expert Services, its trusted affiliates, independent contractors and business partners; and (v) for the collection of account receivables owed by Users to PC Expert Services. PC Expert Services does work closely with the Google Advertising Network to present PC Expert Service advertisements throughout the Google Advertising Network to PC Expert Service customers. Users may opt out of this program at any time by visiting - http://www.google.com/privacy/ads/ and selecting 'Opt Out'.

PC Expert Service use of Personal Information is limited to these purposes. Unless permitted by law, no Personal Information about a User is collected, without first obtaining the consent of the individual to the collection, use and dissemination of that information.

Amendment of PC Expert Service practices and this Policy
This statement is in effect as of November 1, 2003. PC Expert Service will from time to time review and revise its privacy practices and this Policy. In the event of any amendment, an appropriate notice will be posted on this website. Policy changes will apply to the information collected from the date of posting of the revised Policy to PC Expert Service website as well as to existing information held by PC Expert Service.

Questions
If you have any questions about the privacy practices of PC Expert Service, please contact us at support@pcexpertservices.com.