How the Remote Computer Support Works?
PC Expert Services makes it easy to provide you with best Remote Computer Support possible at a great low price and fast computer repair results.
Pay and schedule your Appointment or call us at 949-478-1502 to schedule your remote support session.
Download and Install VNC Connect on your computer.
Now we are ready to connect and fix your computer issues remotely on the spot for you.
Schedule Your Computer Remote Support Session
3 Easy Steps:
1. Please use the form to schedule for your Remote Computer Support Session.
2. After submitting the form we will contact you back to confirm your appointment.
3. Please Download and install RealVNC Connect Software on your computer.
Frequently Asked Questions
Is your remote computer support connection secure?
We use RealVNC Connect to connect remotely to your computer. RealVNC traffic is secured using RSA public/private key exchange and AES (128-bit) session encryption. This technology is used in a comparable form for https/SSL and is considered completely safe by today’s standards.
Do I need to install software on my computer?
Yes, we will need the VNC Connect installed on your computer in order to provide remote computer support. After downloading the software, the installation takes less than a minute to complete. We can assist over the phone if you need help with the installation.
I have more questions?
If you have more questions, please either submit the form or just call us at 949-478-1502. We will be happy to answer any questions you might have at any time.
How long is one Remote Session?
A remote session starts when we connect to your computer and will take as much time as it is needed to repair or fix your computer. The remote session will end after we disconnect.
You will not be charged any additional fees if multiple login and logout’s are required to fix Windows software issues.
How much is one remote session?
We charge a fee of $79 for one remote session. The payment for each session is due before we start the remote session.
DO YOU SUPPORT APPLE MAC COMPUTERS?
Yes, we do. We can also provide remote computer support on any Apple Mac Computer, like MacBook’s, MacBook Pro’s, iMac, MacBook Air, etc.
WHAT IF THE SAME ISSUE COMES BACK AGAIN?
In case the same computer issue comes back again, we will attempt to fix it for no additional charge. We provide 100% satisfaction guaranteed!