(949) 478-1502
Video About PC Expert Services

Video About PC Expert Services

Video About PC Expert Services

Call PC Expert Services for a FREE Consultation Today!

Top Reasons to have your repair done by PC Expert Services in Irvine

  • Licensed Business in Irvine since 1990
  • We use grade A+ parts
  • Free Diagnostics
  • Quick turnaround time
  • Local Repair done by Certified Tech
  • 1 Year Limited Warranty on all repairs

Our Office

7545 Irvine Center Drive #200
Irvine, CA 92618, USA

Just around the corner from Irvine Spectrum

Contact Us

(949) 478-1502
Email Us

Office Hours

Mon-Fri: 9am - 7pm
Sat: 10am - 2pm
Sun: Closed

What should I do when a computer freezes or locks up?

What should I do when a computer freezes or locks up?

What should I do when a computer freezes or locks up?

This blog post contains recommendations on what to do if the computer freezes or deadlocks. If your computer has stopped responding, follow the steps below to attempt to get the computer to unfreeze.

Give the computer some time

Wait. Give the computer a few minutes to process. Sometimes a computer may appear to be frozen, but it’s only slow or busy processing a complex task.

Is the computer deadlocked?

See if the computer responds by pressing the Caps Lock key on the keyboard and watching the Caps Lock LED (light) to see if it turns on and off. If the computer can turn on and off Caps Lock, continue to the next step. If nothing happens, the computer is deadlocked, and you must reboot the computer.

End Task the not responding program

See if the computer responds by pressing the Caps Lock key on the keyboard and watching the Caps Lock LED (light) to see if it turns on and off. If the computer can turn on and off Caps Lock, continue to the next step. If nothing happens, the computer is deadlocked, and you must reboot the computer.

If the Task Manager opens, but the mouse is still not working, it may be a problem with mouse’s hardware.

Reboot a frozen computer

If none of the above steps helped, you must reboot the computer. To reboot a frozen computer, press and hold down the power button until the computer turns off. Once the computer is off, wait a few seconds, then turn the computer back on and let it start as normal.

What happens to any work that has not been saved?

Any work that has not been saved is lost when a computer has to be reboot because it is frozen. In some situations, some programs may auto save your work every few minutes. If the program you are using performs this action, you can recover the work up to the last auto saved state.

Resolve hardware or device driver issue

If you tried all steps above and the computer still freezes, there may be defective hardware or a device driver that is not working correctly. A defective hard drive, stick of RAM, video card, or another piece of hardware can cause a computer to freeze. A device driver can also cause a computer to freeze if it is out of date, conflicting with another driver, or not working properly.

If you determine that a defective piece of hardware is causing the freezes, you should replace the hardware right away to prevent further damage to the computer. If a device driver is at fault, download the latest driver from the manufacturer’s website and install it before the computer freezes. Or use another computer to download the driver and try installing the driver on your computer.

If you cannot install the latest driver before the computer freezes, another option is to start the computer in Safe Mode. Once in Safe Mode, you can access Device Manager and uninstall the hardware device corresponding to the device driver that is not working correctly. Then, restart the computer and load into Windows normally. Windows should detect the hardware that you uninstalled and try to reinstall the device driver. This process may be enough to fix the issue, and stop further freezes from occurring. You can also try installing the latest driver at this point, to make sure your computer is up-to-date for that device driver.

You can also try accessing the computer BIOS and disable any hardware that is not working properly, to see if that stops the freezes from occurring. However, you should still replace that hardware, as you may not be able to use your computer fully if the hardware remains disabled.

Take PC to repair shop

If the options above do not work, we recommend taking your computer to PC Expert Services in Irvine and allow us professionally to diagnose and fix the problem.

Why Choose PC Expert Services for Computer Repair?

Why Choose PC Expert Services for Computer Repair?

Why Choose PC Expert Services?

PC Expert Services has the latest industry certifications and the experience to fix any computer related issues effectively in Irvine, Orange County.

Best Industry Computer Repair Expert

PC Expert Services is Microsoft Certified Professiona, A+ Certified, Network+ Certified, Apple Certified Techician, and a 4 year degree in Electronics.

Fast & Effective Computer Repair

When it comes to your computer repair or laptop repair, PC Expert Services makes sure that your computer repair is completed in a timely manner without any short cuts.

Flat Rate Computer Repair Pricing

PC Expert Services provides Flat Rate Pricing for your computer repair, so that there is no pressure to repair your computer effectively the right way.

Computer Repair Warranty

PC Expert Services provides the best warranty in Irvine for your computer repair. We stand behind our work and we do always what ever we can to make sure your computer repair lasts without any worries.

Get $5 STARBUCKS Gift Card

Get $5 STARBUCKS Gift Card

Get $5 STARBUCKS Gift Card

Get $5 STARBUCKS Gift Card with any approved repair @PCExpertServices.com in Irvine, Orange County.

Limited Time Offer. No other offers, discounts or coupons can be combined with this offer. Offer valid only on any approved repair or service @PCExpertServices.com in Irvine, Orange County. PC Expert Services reserves the right to end this offer at any time. In order to receive the STARTBUCKS Gift Card a valid email address is required. 

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Why is my laptop plugged in and not charging?

Why is my laptop plugged in and not charging?

Why is my laptop plugged in and not charging

Sometimes you’re getting a error “plugged in, not charging” message from your laptop battery. The error ‘plugged in not charging’ can be caused due to various reasons such as faulty adapter or faulty charging board. The cause for this error may be power management software that become corrupt.

In some cases the “Plugged in, not charging” message is a normal message in some versions of Windows running on most laptops and netbooks. If your laptop indicates 99% available (plugged in, not charging). All it means is that the battery is full or close enough to it and that the computer is running on AC power. Just unplug the AC power from your laptop and allow your laptop battery to discharge to 5% or 10% remaining charge and then plug in the AC Battery and allow the battery to charge fully again.

If your laptop battery still not charging, then follow the next steps for a possible resolution:

 

  1. Power Off your laptop
  2. Unplug the AC power cord from your laptop
  3. If possible, remove your laptop battery
  4. With laptop battery removed, hold the power button for 20 seconds
  5. Install the laptop battery back inside your laptop
  6. Power On your laptop
  7. Allow the laptop to power on all the way
  8. Verify that your battery is recognized
  9. Plug in the AC power cord and see if the battery is now charging

If your laptop is still indicating the same “not charging” message, please drop off your laptop at PC Expert Services Irvine drop off location by submitting the online drop off form.

After PC Expert Services recives your lapotp, we will provide a FREE Repair Estimate for your laptop not charging issue.

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