Do you need remote computer service?
Most of your computer issues can be resolved remotely or maybe over the phone. It is always best to look at the issue first hand to diagnose the computer problem.
Not all computer issues are the same, but we have over 20 years of computer repair experience to diagnose any computer problem effectively.
If your computer is experiencing one of the following issues listed below, then we can remotely fix the computer problem in most cases.
All we need is a stable or fast internet connection on the promblem computer to be able to connect remotely to your computer or laptop.
Print Driver problems
Microsoft Office issues
Microsoft Windows Driver issues
Virus, Malware or Addware Removal
Data Transfer or Data Backup
Any Windows Performance issues
Microsoft Windows Update issues
Internet Browser issues
How the Computer Remote Service Works?
PC Expert Services makes it easy to provide you with best Remote Computer Service possible at a great low price and fast computer repair results in Irvine, Orange County.
Pay and schedule your Appointment or call us at 949-478-1502 to schedule your remote support session.
Download and Install Remote Software on your computer.
Now we are ready to connect and fix your computer issues remotely on the spot for you.
Schedule Your Computer Remote Support Session
3 Easy Steps:
1. Please use the form to schedule for your Remote Computer Support Session.
2. After submitting the form we will contact you back to confirm your appointment.
3. We will guide you on the phone to install Remote Software on your computer.
Frequently Asked Questions
Is your remote computer support connection secure?
We use GoTo Remote Connect to connect remotely to your computer. GoTo Remote Connect traffic is secured using RSA public/private key exchange and AES (128-bit) session encryption. This technology is used in a comparable form for https/SSL and is considered completely safe by today’s standards.
Do I need to install software on my computer?
Yes, we will need the GoTo Remote Connect Software installed on your computer in order to provide secure remote computer support. After downloading the software, the installation takes less than a minute to complete. We can assist over the phone if you need help with the installation.
I have more questions?
If you have more questions, please either submit the form or just call us at 949-478-1502. We will be happy to answer any questions you might have at any time.
How long is one Remote Session?
A remote session starts when we connect to your computer and will take as much time as it is needed to repair or fix your computer. The remote session will end after we disconnect.
You will not be charged any additional fees if multiple login and logout’s are required to fix Windows software issues.
How much is one remote session?
We charge a fee of $89 for one remote session. The payment for each session is due before we start the remote session.
DO YOU SUPPORT APPLE MAC COMPUTERS?
Yes, we do. We can also provide remote computer support on any Apple Mac Computer, like MacBook’s, MacBook Pro’s, iMac, MacBook Air, etc.
WHAT IF THE SAME ISSUE COMES BACK AGAIN?
In case the same computer issue comes back again, we will attempt to fix it for no additional charge. We provide 100% satisfaction guaranteed!