How the Remote Support Works?
PC Expert Services makes it easy to provide you with best Remote Support possible at a great low price.
Pay and Book
Pay and schedule your Appointment or call us at 949-478-1502 to schedule your remote support session.
Download and Install VNC Connect on your computer.
Now we are ready to connect and fix your computer issues remotely on the spot for you.
Schedule Your Remote Support Session
- Please use the form to schedule for your Remote Support Session.
- After submitting the form we will contact you back to confirm your appointment.
- Please Download and install RealVNC Connect Software on your computer.
Frequently Asked Questions
Is your remote support connection secure?
We use RealVNC Connect to connect remotely to your computer. RealVNC traffic is secured using RSA public/private key exchange and AES (128-bit) session encryption. This technology is used in a comparable form for https/SSL and is considered completely safe by today’s standards.
Do I need to install Software on my computer?
Yes, we will need the TeamViewer installed on your computer in order to provide remote support. After downloading the software, the installation takes about a minute to complete. We can assist over the phone if you need help with the installation.
DO YOU HAVE A REFERRAL PROGRAM?
Yes, for every succesful referral we will thank you with a $5 Amazon Gift Card.
I have more questions?
If you have more questions, please either submit the form or just call us at 949-478-1502. We will be happy to answer any questions you might have at any time.
How long is a Remote Session?
A remote session starts when we connect to your computer and will take as much time as it is needed to repair or fix your computer. The remote session will end after we disconnect.
You will not be charged any additional fees if multiple login and logout’s are required to fix Windows software issues.
How much is one remote session?
We charge a fee of $59 for one session. The payment for each session is due before we start the session. You can click on the BOOK AN APPOINTMENT button to purchase a remote session securly online.
DO YOU SUPPORT APPLE MAC COMPUTERS?
Yes, we do. We can also provide remote support on any Apple Mac Computer, like MacBook’s, MacBook Pro’s, iMac, MacBook Air, etc.
WHAT IF THE SAME ISSUE COMES BACK AGAIN?
In case the same computer issue comes back again, we will attempt to fix it for no additional charge. We provide 100% satisfaction guaranteed!
PC Expert Services
7545 Irvine Center Drive, Ste 200
Irvine, CA 92618
"Located around the corner from Irvine Spectrum"
Monday - Friday
9:00 AM - 6:00 PM
10 AM - 2:00 PM
Sundays & Holidays closed